As a Customer Success intern, you play a key role in strengthening Vive Invest's customer relationships. You work with our team to ensure that customers have the best possible experience.

This is what you can expect:

• Onboarding: Guiding new customers in implementing Vive solutions.
• Promotional campaigns: Activating and inspiring customers through creative promotions. You will have an active role in devising and implementing these.
• Project support: Collaborating on strategic projects and campaigns that make an impact.
• Customer contact: Proactively contacting customers by phone and answering questions.
• Teamwork: Work closely with different departments to share insights and improve processes.

You will receive direct guidance from the founding team and the opportunity to gain experience within a fast-growing and innovative organization.

As a Customer Success Intern at Vive, you are an indispensable link between our company and our customers. Your responsibilities include:

• Guiding customers in creating and setting up their Vive account.
• Developing and executing creative customer activation campaigns.
• Answering customer questions via telephone and email, and providing solutions.
• Contributing to improving customer-oriented processes and internal workflows.
• Supporting strategic projects and marketing campaigns.
• Analyzing customer data and reporting insights and areas for improvement.

You are enthusiastic, eager to learn and ready to take responsibility. You are a real go-getter and bring positive energy.

• Education: You are following a higher professional education (HBO) in Business Administration, Commercial Economics, Marketing or a comparable field.
• Availability: Minimum of 32 hours per week, for a period of at least 3 months.
• Creativity: You have a smooth writing style, enjoy coming up with new ideas and have a fresh perspective on customer communication.
• Proactivity: You dare to take initiative and are not afraid to call customers.‍
• Flexibility: You are able to switch quickly and enjoy a dynamic environment.

At Vive, you get the chance to develop yourself in an inspiring and challenging environment. What you can expect from us from day one:

• Responsibility: Make an immediate impact and be given real responsibilities.
• Internship allowance: You will receive a compensation of €500 per month from Vive.
• Vacation days: 6 days off during a 6-month internship.
• Personal growth: You are part of a young and motivated team with plenty of room for personal development.
• Mentorship: Work closely with the founding team.‍
• Location: Work from a beautiful office on the Amsterdam canals.

Are you ready to be part of our mission and use your talents to take Vive to the next level? Send your CV and a short motivation to Paul Spronk paul@viveapp.com or contact us via 020 808 4313.

Let’s create the future of investing together!