Welcome to the support page of Vive
You can reach us at:
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Vive Amsterdam
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Vive brings the new standard
At Vive, we are committed to innovating wealth management with the latest technology and proven Asset Liability Management (ALM) methodology. Our user-friendly app puts individuals and employers in control of their financial future, with the goal of financial resilience and success.
Frequently asked questions
Fund fees, or management fees, are the fees charged by a mutual fund for managing and administering the fund. These include management fees (fees for fund management), administration fees (fees for administration and accounting), distribution fees (fees for marketing and distributing the fund) and other fees (e.g., legal and operational fees). These costs are deducted from the fund's return, reducing the net gain to investors.
Investment fees are the costs you incur when investing in financial products. They include transaction fees (fees for buying and selling investments), fund fees (fees for managing mutual funds), custody fees (fees for keeping investments), advisory fees (fees for financial advice), foreign exchange fees (fees for currency exchanges).
What a shame that you are considering leaving us. We want to thank you for using our app! If you choose to close your Vive account, you can easily arrange this through the Vive App. In the menu, you'll find the "Close Account" option. Once we receive your request, we will block your account and send you a confirmation once everything has been completed. Make sure you have withdrawn your money before your account closes and your accrued pension is transferred to another provider. After closing your Vive account, your data will be processed according to the AVG: Personal data from financial institutions are kept for 5 - 7 years according to the 'MiFID2' directive and then completely deleted. Can't log into your Vive account (anymore)? Have you not received a confirmation email within 2 weeks? If so, please send an email to support@viveapp.com with the email address you signed up with.
A good pension is an income you receive after you stop working that allows you to live comfortably. Its amount depends on your personal standard of living, desires, and the expenses you expect to have during retirement.
The expected outcome is an estimate of the retirement income you can expect based on the investment strategy Vive puts together specifically for your situation. This result may vary due to market fluctuations and personal choices